Butterfly Chesterfield Sofa

STANDARD DELIVERY IS FREE FOR ALL OUR PRODUCTS!

At G Collections, we're proud to offer free standard delivery on all our products to UK Mainland addresses*, making your shopping experience even better. Please note, our free delivery excludes Northern Ireland, Ireland, Scottish Highlands, Islands, and Channel Islands. Contact us for a delivery quote for these areas.

If there are any delays, we'll keep you informed. If you need a specific delivery time, just reach out to us before ordering. For larger items, we might need your help at delivery, and please note, delivery is to the ground floor only due to insurance.

Please check your items when they arrive. If there's any damage, let us know within 24 hours - we might not accept claims for damages reported after this. If you're not going to be in for your delivery, tell us in advance to avoid any redelivery or cancellation fees.

It's crucial that you're there to receive your delivery as agreed, or a redelivery charge may apply. Also, make sure your new purchases will fit in your home. If items don't fit, a redelivery charge may apply.

Safety first: please ensure pets and children are out of the way when we deliver and install your items. Upon delivery, it's your responsibility to check the condition of your items. We'll take responsibility for any damages found at the time of delivery.

Returns

We have a 14-day return/refund policy, which means you have 14 days after receiving your item to request a return/refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@gcollections.co.uk. Please email us for any returns that are required.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@gcollections.co.uk.

Please read more information here:

Returns and Refunds Policy

At G Collections, we are committed to providing high-quality, genuine products as an authorized seller of all the brands featured in our collection.

One-Year Manufacturer's Warranty

Every product you purchase from us comes with a one-year manufacturer's warranty. This warranty specifically covers defects in material or workmanship under normal use throughout the warranty period. Please note that this warranty does not cover damage due to normal wear and tear or misuse.

If you encounter any issues that fall under the warranty, we are ready to help repair or replace the defective product at no additional cost to you. For further details on our warranty policy or to initiate a claim, please reach out to our customer service team at info@gcollections.co.uk. Our goal is to ensure your complete satisfaction and maintain the excellence of your purchase.