Ordering
Can I cancel my order?
Can I cancel my order?
Cancellations & Refunds: Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship in UK only. To inquire about shipping to a different destination, please contact us.
Returns and Refunds
How do I return a product?
How do I return a product?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Read More
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s). Read more